FAQ

At the hotel car park, where also 2 charging stations* are located for electric vehicles. Just turn right three times. Don’t worry, we will explain it to you in more detail in person. But you definitely don’t need a SatNav.
*E-vehicles can be charged directly via the SMATRICS provider using their membership card or app.

The costs per parking space is  € 15. Reservation is needed.

Take the tram from right outside the Daniel. Or rent one of our vehicles – you can choose between brandnew Electro-Vespas or bikes.

Within around 10 minutes you reach the city centre.

Tickets: Either on the tram or you purchase the Graz Card online, it already includes the entry to the locations of Graz Museum and the Universalmuseum Joanneum!
The last tram runs around midnight on weekdays.

Either take the shuttle bus or a taxi from the railway station or the train to S-Bahn station Flughafen Graz-Feldkirchen.

In principle, yes. However, we reserve the right to cancel bookings without a credit card guarantee from 6 p.m. onwards the day before arrival. To keep your room please contact our reservations department under +43 316 711 080 or send a mail to hellograz@hoteldaniel.com.

We generally require a credit card on busy days, such as New Year’s Eve. Or you have the option of securing a room by paying in advance.

We only need your credit card to guarantee your reservation. Your card will not be charged when you book your room. You will only be billed once you check out, or if you cancel after the cancellation deadline or fail to arrive as scheduled.

If you’ve booked our daily rate, you can cancel free of charge up to 6 pm on the day of arrival. But we recommend that you just check your booking confirmation, where you’ll find the regulations for cancelling your booking in the rates description.

In the loft (although it is worth noting that you will be able to smell it before you see it anyway…)

At 6:30 am and on the weekend at 7 am. Yaaaaawn!

We are always here for you! Around the clock, 24 hours a day.

Yes of course. It is easy-peasy to use and even better, totally free of charge!

Yes.

At the laundrette on Griesplatz. Yes, we also do have one in Graz!

Yes, you are allowed to bring your pets to the Smart and Loggia rooms. In our LoftCube, no pets are allowed. There is a charge EUR 18 per day for your four-legged friend (not including food).

At the “Der Steirer” restaurant – right next to the Hotel Weitzer. Get the tram towards town and get off the “Südtirolerplatz/Kunsthaus” station. Keep walking on the right side along the river. But be careful! The restaurant is also very popular with locals. So better make a reservation!
Book your table now

International dishes in an exclusive ambience await you in the “Salon Marie | Restaurant & Bar” located directly in the sister hotel Grand Hôtel Wiesler. Also get off the tram at the “Südtirolerplatz/Kunsthaus” station and keep to the right along the river.
You can make a reservation now

Good question. The possibilities are endless. There is the Kastner & Öhler department store (in the Sackstraße), the City Park shopping centre, the Herrengasse or in the nice small shops in the Mariahilferstraße. You can pick up further details and tips 24 hours a day, 365 days a year at the Espresso bar and the reception.

Relax: On the ground floor at the reception you will find everything that both men and women of the world need on a daily basis… also toothbrushes.

Sure, no problem. Just ask at the reception.

In the hotel itself, of course, whenever you want … From 2pm you can throw yourself into the wonderful Daniel sheets in the room – but on departure day you should be out until 12pm, otherwise you will be surprised –
from our houskeeping team. Should you need the room longer, no problem – we’re flexible. Just ask our reception team on site. For those who want to sleep longer or just don’t want to leave, we have our Late Check-out until 2 pm or 4 pm for € 30,- or € 40,-.  Or you could stay another night – just an idea.We have the following advantages for our direct bookers.